👑Used By the British Royal Family👑



What is Keepemquiet?

KeepEmQuiet specializes in creating bespoke travel entertainment packs for children to keep them entertained during journeys. Our packs are tailored to the child’s age and the duration of travel, including a mix of toys, books, puzzles, and activities.

What age groups do Keepemquiet products cater to?

Our products cater to a wide range of age groups, from toddlers to elementary kids. We have products suitable for preschoolers, school-age children, and even products that the whole family can enjoy together.

How can I contact Keepemquiet for support? 

You can contact our customer support team through email at hello@keepemquiet.com. Or our website's contact form. We are always happy to assist with any questions or concerns you may have.

What is the refund/exchange policy?

Keepemquiet's refund policy primarily covers instances where items are missing, damaged, or faulty, though refunds or exchanges may occur under rare circumstances, such as mistakes made by the company. Customers have a 14-day window upon receiving the item to return it in its original, unopened packaging, particularly for hygienic reasons. Additionally, the company won't be liable or issue refunds for late deliveries or if a product, like Plane Pal, is declined by a third party. Please refer to our full refund policy!.


How can I work with KeepEmQuiet or collaborate?

We are certainly open to collaborations and are actively seeking to work with like-minded brands. Please get in touch via email hello@keepemquiet.com and we will discuss the ways we can work together.

Do I have to buy a gift pack for the specific age of my child?

No. If you feel your child would benefit from the items in an age bracket higher than their age (for example you have a 2yr old but feel they are advanced or would prefer a pack designed for older children, it's at your discretion to purchase a 3-5yr pack). Our age titles are ONLY a guide as to what we believe children of that specific age would like. We must stress that if you purchase an older age pack for a younger child, this is entirely at your discretion and parental supervision is ALWAYS advised.

Why do some items in the 1-3 year pack have a 0-3year age restriction on them, surely that's unsafe?

The age brackets for packs are for guide purposes only and are simply our recommendation. Some items have age recommendations for safety - we will include items such as crayons, sticker books, activity packs inside as with parental supervision we feel these are safe. If you wish not to have these in your packs please let us know. Please ALWAYS use parental supervision with any pack you purchase from us, never leave your child alone with any toy or snack - we cannot stress this enough. Please see the About Us section of the site for more information and disclaimers.

How do I send KeepEmQuiet as a gift?

You can go ahead and checkout, then please make sure the desired shipping address and contact name is inputted as the shipping address you intend the pack to go to.

How do Return packs work?

You can add a Return pack to your cart at checkout, a pop-up box will prompt you. The Return pack will contain different items to your original 'outbound' pack. When adding a 'Return' pack we will send 1 blue rucksack with the order. The 'Return' items will be put into a plastic sleeve you can slip into your outgoing rucksack for your journey home. The 'Return' items will be different to your outgoing pack!

If I'm not satisfied can I return my purchase?

Please see our Delivery & Returns section of the site.

How will my parcels be delivered?

We use Royal Mail 1st & 2nd Class services as standard for domestic orders - we also use an array of couriers. You should receive your parcel within an estimated 1-2 working days of us sending it out if sent via Royal Mail 24 or an estimated 2-4 working days if sent via Royal Mail 48 - according to Royal Mail. We also use a range of couriers for larger orders - the delivery times are an estimate only and more info can be seen on our Delivery & Returns page. KeepEmQuiet cannot be responsible for delays in postage! Please be aware if you order after 1pm on a weekday, your order will be sent out the following working day barring any other delays - lookout for a notice on our site if we are experiencing delays. Orders placed on a weekend or a bank holiday will be sent out the next working day.

Do you ship internationally?

Yes, we ship globally! We use an array of postal services and couriers, all delivery times are estimates only - unfortunately, we cannot be in control of the carriers and deliveries themselves (unlike Amazon!), carriers do often have delays and customs can also hold up orders however it's normally a seamless process and orders are delivered in a timely fashion.



Disclaimers, please read before purchasing:

KeepEmQuiet is not responsible for any food allergies your child may have.

Items within a pack will always be varied, however, it's likely items will be replicated when ordering the same or similar gift pack more than once in a short period of time.

Pictures of the packs are for illustrative purposes only and are there only to represent the amount of items and examples of the type of item within a gift pack. The items will vary with every pack and are wholly dependent on inventory levels. The pictures are in no way indicative of an exact brand, specific toy or snack item that will be within your pack. All packs & items (including snacks) will vary.

1-3 Years Packs: The age titles for our packs are a suggestion and are only our recommendation, as standard items such as stickers, activity packs, crayons & toys will always be added to a 1-3 year pack - some of these are marked restricted for under 3's, however with parental supervision, we feel they are safe, please let us know in the comments section at checkout if you DO NOT wish to have these included.

Parental supervision is very much advised at ALL times and you should never leave your child alone with any toys or snacks.