We bought this for our Grandson's 3rd birthday and passed it on without opening. Unfortunately, there was a problem with it and my daughter asked if she could raise this with Keep 'Em Quiet. With our approval, she did this and the company readily acknowledged and agreed to rectify the problem - which they did very quickly. Problems do occur from time to time and what matters is the response - we have no complaints about the excellent service provided. Our Grandson also enjoyed his gift.
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